Gaia Journal is committed to protecting your privacy. Gaia Journal takes a proactive approach to user privacy and we ensure that all of the necessary steps are taken to protect the privacy of our users throughout their visiting experience to www.gaiajournal.cc and we ensure that we only use your information in the ways that we have explained below.
Whether you contact us via the form on the website or by e-mail, your data will be stored for the purpose of processing the request as well as for the case of follow-up questions and will be further processed or deleted according to the purpose of your request.
Gaia Journal and www.gaiajournal.cc collects the details provided by you and from your use of our service, and your visits to our web site. We may collect additional information that you provide when giving us feedback or other communications. We also monitor customer traffic patterns and site use, which enables us to improve the service and products that we provide. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
Personal Data gathered through our Online Store
Gaia Journal uses the WooCommerce platform to handle all of our online transactions within the Gaia Journal online shopping cart. WooCommerce has stringent data security and privacy practices in place which can be reviewed here. When you order products through our online store (http://www.gaiajournal.cc/shop), we will ask you to provide us with certain personally identifiable information that can be used to ship product, contact or identify you (“Personal Data”).
Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, ZIP/Postcode, City, Country
- Cookies and Usage Data
We will only ever use your contact details to communicate with you regarding your order or in replying to customer service enquiries, this may include shipping status, returns, and general customer service.
Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Third Party Services
SSL encryption (HTTPS)
In order to best protect your transmitted data, we use SSL encryption. You can identify such encrypted connections by the prefix “https://” in the address bar of your browser. Unencrypted pages are identified by “http://”. All data that you submit to our website – such as inquiries or logins – can not be read by third parties due to SSL encryption.
This website operates an email newsletter program, used to keep its subscribers in the loop about news, products, events and services supplied by this website and Gaia Journal. We are GDPR compliant, and over the years and various website design iterations, we have always chosen an opt-in approach to our email newsletter sign-ups. We use MailChimp to store and manage data on our subscriber lists, this data is only ever used by, and for Gaia’s own email marketing, maintenance and customer service – and we only store the data you explicitly give to us. Users can subscribe to our newsletter through an online form found in the footer of our website, through a pop-up window on our website and during the final checkout stage of our online store, where we also provide a clear opt-in check box to explicitly ask for your permission. Other email newsletter subscriptions options include manual sign up forms at events, which are processed through prior written agreement, and whereby the user must tick a check box and signature a form to opt-in to this service. No personal details or email addresses are passed on to third parties nor shared with companies / people outside of the company that operates this website or those working on their behalf. Email marketing campaigns published by Gaia may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based upon their activity. Subscribers are given the opportunity to change subscription settings, opt-out or un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.
Personal Data access rights & deletion